Privacy Policy
Last updated: May 12, 2026
Pack ("we", "us") makes group trip planning simple. This policy explains what data Pack collects, how we use it, and what choices you have.
1. What we collect
- Account info — your email, display name, and (if you sign in with Apple or Google) the basic profile details those services return.
- Trip content — trip names, dates, destinations, packing lists, meals, expenses, chat messages, photos, and any other content you add to a trip.
- Photos you choose — only the specific photos you pick from your camera roll or capture for the app. We do not scan your library.
- Device data — a push-notification token (if you opt in), app version, crash logs, and aggregate usage analytics to keep the app stable.
2. How we use it
- To run the app's features — sharing trip plans with the people you invite.
- To deliver push notifications you've opted into.
- To fix bugs and improve reliability.
We do not sell your data. We do not run advertising trackers. We do not share your data with third parties for marketing.
3. Who can see your data
Trip content (messages, photos, plans) is visible only to the people you invite to that trip. Your profile photo and display name are visible to anyone on a trip with you.
4. Where data is stored
Pack uses Google Firebase (Authentication, Firestore, Cloud Storage, Cloud Messaging) hosted on Google Cloud infrastructure. Firebase's own privacy practices are published at firebase.google.com/support/privacy.
5. Your choices
- Edit or delete content — remove individual messages, photos, or whole trips from inside the app.
- Delete your account — Settings → Delete account. This removes your profile, removes you from every trip, and deletes your login. The action is irreversible.
- Turn off notifications — iOS Settings → Notifications → Pack.
6. Children
Pack is not directed to children under 13 and we do not knowingly collect data from them. If you believe a child has signed up, contact us and we will delete the account.
7. Content moderation
Pack does not tolerate objectionable user content or abusive behavior. You can report any chat message by long-pressing it and tapping Report. Reports are reviewed within 24 hours and offending content and users will be removed.
8. Changes to this policy
If we change this policy in a material way, we'll update the date at the top and surface a notice in the app the next time you open it.
9. Contact
Questions or requests: bestcoastapps@gmail.com